ITAM and ITIL 4
With the release of ITIL 4, IT Asset Management has finally been taken into account within the widespread IT Service Management framework.
In this session we will look into how ITAM was adopted into ITIL 4 from one of the contributors to the updated ITIL framework
With 29 years of experience, Stéphane JORET is an ITSM and ITAM expert consultant.
Amongst the French pioneers in these domains, he made his first ITAM project in 1993, SAM in 2000 and ITSM in 2005. He is an accredited ITIL trainer since 2009 and contributes to ITIL 4 at AXELOS, notably for ITAM as the lead author for this practice.
He translated into French the EXIN SAM Specialist exam and the ITAMOrg ITAM Foundation training material.
Stéphane is specialized in ITAM, SAM and ITSM operating model implementation: process, organization and underpinning technology with transformation methods. Over the years, he developed a practical framework to drive such ITAM and SAM projects on the fast lane with ITIL integration.